Practice Management

3 important factors that make or break your practice’s online reputationJulie Gough-Nelson shares the three important things worth remembering in an era of online reviews for best-practice management.
My EMR has been hacked. What should I do?Dr. Derm logged into his office computer system, only to find a ransom note from a hacker, asking for money in exchange for the safe return of his patients’ records. Who are these hackers? How do they gain access? What should Dr. Derm do?
Why ODs need a business strategyRunning a practice day-to-day can pose challenges for ODs. Carl Spear, OD, MBA, FAAO, outlines the three basic business strategies to maximize success and why it is important to choose one that fits your practice.
ODs’ top 4 gripes about vision care plans: Part 5—Misleading information and misinformation
ODs’ top 4 gripes about vision care plans: Part 5—Misleading information and misinformationIn Part 5 of his five-part blog series on vision care plan gripes, Carl Spear, OD, MBA, FAAO, discusses how misleading and wrong information can affect patients’ perceptions of your clinical care and practice.
6 things that drive ODs crazy during the holidays
6 things that drive ODs crazy during the holidaysFind out what drives your fellow ODs crazy during the holidays.
Staff for phone managementInbound calls to your dermatology practice are still a crucial access point for patients. Fail here, and your practice may lose a patient before they’ve even walked through your door. Here are two primary goals for inbound phone management.
Balancing work and home as an OD during the holidays
Balancing work and home as an OD during the holidaysTracy Schroeder Swartz, OD, FAAO describes how her life as an OD during the holidays changed over time. From after graduation to having her own family, Dr. Swartz finds that the balance has changed.
Basic estate planning protects individual and legacy
Integrating new technology into busy ophthalmic ASCAdopting new technologies across multiple practices using a single ambulatory surgery center can be challenging. A systematic approach leverages technology champions, employs consistent communications, and provides administrative support to secure reimbursement.